Frequently Asked Questions (FAQ)
1. What services do you offer?
We provide professional DJ services, karaoke entertainment, and photo booth services for weddings, corporate events, and more.
2. What types of events do you specialize in?
We regularly perform at:
- Weddings & Receptions
- Corporate Events
- Community Events
3. How far in advance should I book?
We recommend booking at least 6–12 months in advance, especially for weddings and peak seasons (spring and fall). Popular dates can book up quickly.
4. Do you take song requests?
Absolutely! We encourage requests before and during the event (when appropriate). We also work with you ahead of time to create a custom playlist that matches your style and vibe.
5. Can you provide clean or family-friendly music?
Yes! We regularly perform at family events and provide fully edited, radio-friendly music.
6. Do you act as the MC too?
Yes. We provide professional MC services to make announcements, introduce speakers or wedding party members, and keep your event flowing smoothly.
7. What equipment do you use?
We use professional-grade sound and lighting equipment to ensure clear audio, great music, and an exciting atmosphere. Backup equipment is always on hand for reliability.
8. How much space do you need for setup?
A standard DJ setup requires about 8–10 feet of space and access to a dedicated power outlet within 25 feet.
9. How long does setup and breakdown take?
Setup typically takes 60–90 minutes, and breakdown takes about 60 minutes. We arrive early to be fully ready before your event begins.
10. Are you insured?
Yes. ShanSound Entertainment carries liability insurance, and we can provide a certificate of insurance to venues upon request.
11. Do you travel?
Yes! We travel for events. Travel fees may apply depending on the distance from our home base.
12. What is included with your photo booth services?
Our photo booth packages typically include:
- Fun props
- Custom photo templates
- Instant prints (if applicable)
- Digital copies of all photos
- An attendant to assist guests
13. How does karaoke work at an event?
We provide a large song library, microphones, lyrics display screens, and a host to keep singers rotating smoothly and the energy high.
14. What happens if equipment fails?
We always bring backup equipment, including speakers, microphones, and cables, to ensure your event continues without interruption.
15. How do we book you?
Booking is simple:
-
Contact us at: Contact ShanSound
- Review your custom quote
- Sign the contract
- Pay the retainer to secure your date
16. How much is the retainer?
A non-refundable retainer (typically a percentage of the total) is required to lock in your event date. The remaining balance is due before the event.
17. What forms of payment do you accept?
We accept cash and electronic payments. Payment details will be included in your invoice.
18. Do you offer lighting?
Yes! We offer dance floor lighting and uplighting to enhance the atmosphere and match your event colors.
19. Can we meet before the event?
Definitely. We can meet by phone, video call, or in person to go over timelines, music preferences, and event details.
20. What makes ShanSound Entertainment different?
We focus on professionalism, reliability, and reading the crowd. Our goal is to keep your dance floor full and your guests talking about your event long after it’s over.